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HSA1022 Foundation of Medical Administration

Foundations of Medical Administration

Course Project Overview

Welcome to the overview for the Foundations of Medical Administration Course Project! On the following tabs you will find information about the various components of the course project.

Recommended Reading for Part 1

  • Textbook: Lippincott, Williams, & Wilkins, Comprehensive Medical Assisting
    • How to greet the patient and manage the waiting room: chapter 5, pages 117-120
    • The "five steps" under the HIPAA Privacy Rule: chapter 8, page 187
    • Guidelines for ensuring patient privacy isn't breached: chapter 5, page 115
  • Website: 15 Steps to Verify Health Insurance

Recommended Reading for Part 2

  • Textbook: Lippincott, Williams, & Wilkins, Comprehensive Medical Assisting
    • Entering patient information and the Electronic Health Record: chapter 8, pages 189-192
    • Appointment follow up: chapter 5, page 122
    • Waiting room improvements: chapter 5, pages 118-120
    • Patient relation improvement techniques and policy creation: chapter 10, pages 241-242
    • Office policies: chapter 6, pages 145-148