IMPORTANT NOTICE FROM AHIMA REGARDING CERTIFICATION EXAM TESTING RELATED TO COVID-19
As COVID-19 (Coronavirus) continues to spread globally, AHIMA’s highest priority is health and welfare. AHIMA is currently taking proactive measures regarding the delivery of our exams. Please refer to the link below to obtain those measures, and for any updates regarding test delivery information.
Please continue to check the link below for any additions or changes on a regular basis as you prepare to schedule your exams and prior to taking them.
Welcome to the Health Information Technology (HIT) and Management (HIM) guide!
If you have questions or comments about this guide, please contact Emily Gilbert, Librarian for the School of Health Sciences, or Anna Phan, Learning Services Coordinator for the School of Health Sciences.
For your convenience, a sampling of eBooks related to general health information technology and health information management can be accessed via the links below.
For your convenience, a sampling of eBooks related to coding can be accessed via the links below.
For your convenience, a sampling of eBooks related to revenue cycle and billing can be accessed via the links below.
The article below from AHIMA is also an excellent resource for learning about the revenue cycle.
For your convenience, a sampling of eBooks related to HIPAA, compliance, privacy, and security can be accessed via the links below.
Need help registering for the AHIMA Virtual Lab? Check out this great tutorial from HIT Program Coordinator Eunice Carlson!
Creating an account in the AHIMA Virtual Lab
Boolean Operators connect keywords or concepts logically to retrieve relevant articles, books, and other resources. There are three Boolean Operators:
Example: The result list will include resources that include both keywords -- "distracted driving" and "texting" -- in the same article or resource, represented in the shaded area where the circles intersect (area shaded in purple).
Example: The result list will include resources that include the keyword "texting" OR the keyword "cell phone" (entire area shaded in blue); either is acceptable.
Example: The result list will include all resources that includes the term "car" (green area) but will exclude any resource that includes the term "motorcycle" (purple area) even though the term car may be present in the resource.
A library database searches for keywords throughout the entire resource record including the full-text of the resource, subject headings, tags, bibliographic information, etc.
Example: The keyword list above was developed to find resources that discuss how texting while driving results in accidents. Notice that there are synonyms (texting and "text messaging"), related terms ("cell phones" and texting), and spelling variations ("cell phone" and cellphone). Using keywords when searching full-text requires consideration of various words that express an idea or concept.
Example 1: In EBSCO's Academic Search Complete, clicking on the "Subject Terms" tab provides access to the entire subject heading list used in the database. It also allows a search for specific subject terms.
Example 2: A subject term can be incorporated into a keyword search by clicking on the down arrow next to "Select a Field" and selecting "Subject Terms" from the dropdown list. Also, notice how subject headings are listed below the title of the resource providing another strategy for discovering subject headings used in the database.
When a search term is more than one word, enclose the phrase in quotation marks to retrieve more precise and accurate results. Using quotation marks around a term will search it as a "chunk," searching for those particular words together in that order within the text of a resource.
TIP: In some databases, neglecting to enclose phrases in quotation marks will insert the AND Boolean connector between each word resulting in unintended search results.
Truncation provides an option to search for a root of a keyword in order to retrieve resources that include variations of that word. This feature can be used to broaden search results, although some results may not be relevant. To truncate a keyword, type an asterisk (*) following the root of the word.
Library databases provide a variety of tools to limit and refine search results. Limiters provide the ability to limit search results to resources having specified characteristics including:
In both the EBSCO and ProQuest databases, the limiting tools are located in the left panel of the results page.
The short video below provides a demonstration of how to use limiters to refine a list of search results.
Each resource in a library database is stored in a record. In addition to the full-text of the resources, searchable Fields are attached that typically include:
Incorporating Fields into your search can assist in focusing and refining search results by limiting the results to those resources that include specific information in a particular field.
In both EBSCO and ProQuest databases, selecting the Advanced Search option will allow Fields to be included in a search.
For example, in the Advanced Search option in EBSCO's Academic Search Complete database, clicking on the down arrow next to "Select a Field" provides a list of fields that can be searched within that database. Select the field and enter the information in the text box to the left to use this feature.
Stop words are short, commonly used words--articles, prepositions, and pronouns-- that are automatically dropped from a search. Typical stop words include:
In library databases, a stop word will not be searched even if it is included in a phrase enclosed in quotation marks. In some instances, a word will be substituted for the stop word to allow for the other words in the phrase to be searched in proximity to one another within the text of the resource.
For example, if you searched company of America, your result list will include these variatons:
This short video demonstrates how to create a search string -- keywords connected with Boolean operators -- to use in a library database search to retrieve relevant resources for any research assignment.
Click the link below to view/save this document as a PDF.
Common Interview Questions
More often than not you will likely encounter a variety of standard interview questions no matter what your degree field and it is best to always be prepared; here are some common questions, as well as tips on how you will want to approach an answer, that you may see during your next interview!
Q. Tell me about yourself
A. This is a dreaded, classic, open-ended interview question and likely to be amount the first. It’s your chance to introduce your qualifications, good work habits, etc. Keep it mostly work and career related.
Q. Why do you want to leave your current job? (Why did you leave your last job?)
A. Be careful with this. Avoid trashing other employers and making statements like, “I need more money.” Instead, make generic statements such as, “It’s a career move."
Q. What are your strengths?
A. Point out your positive attributes related to the job and examples of what you have done.
Q. What are your weaknesses?
A. Everybody has weaknesses, but don’t spend too much time on this one and keep it work related. Along with a minor weakness or two, try to point out a couple of weaknesses that the interview might see as strengths, such as sometimes being a little too meticulous about the quality of your work. (Avoid saying “I work too hard.” It’s a predictable, common answer.) For every weakness, offer a strength that compensates for it.
Q. Which adjectives would you used to describe yourself?
A. Answer with positive, work-oriented adjectives, such as conscientious, hardworking, honest and courteous, plus a brief description or example of why each fits you well.
Q. What do you know about our company?
A. To answer this one, research the company before you interview.
Q. Why do you want to work for us?
A. Same as above. Research the company before you interview. Avoid the predictable, such as, “Because it’s a great company.” Say why you think it’s a great company.
Q. Why should I hire you?
A. Point out your positive attributes related to the job, and the good job you’ve done in the past. Include any compliments you’ve received from management.
Q. What past accomplishments gave you satisfaction?
A. Briefly describe one to three work projects that made you proud or earned you pats on the back, promotions, raises, etc. Focus more on achievement than reward.
Q. What make you work hard?
A. Naturally, material rewards such as perks, salary and benefits come into play. But again, focus more on achievement and the satisfaction n you derive from it.
Q. What type of work environment do you like best?
A. Tailor your answer to the job. For example, if in doing your job you’re required to lock the lab doors and work alone, then indicate that you enjoy being a team player when needed, but also enjoy working independently. If you’re required to attend regular project planning and status meetings, then indicate that you’re a strong team player and like being part of a team.
Q. Why do you want this job?
A. To help you answer this and related questions, study the job ad in advance. But a job ad alone may not be enough, so it’s okay to ask questions about the job while you’re answering. Say what attracts you to the job. Avoid the obvious and meaningless, such as, “I need a job.”
Q. How do you handle pressure and stress?
A. This is sort of a double whammy, because you’re likely already stressed from the interview and the interviewer can see if you’re handling it well or not. Everybody feels stress, but the degree varies. Saying that you whine to your shrink, kick your dog are not good answers. Exercising, relaxing with a good book, socializing with friends or turning stress into productive energy is more along the lines of the “correct” answers.
Q. Explain how you overcame a major obstacle.
A. The interviewer is likely looking for a particular example of your problem-solving skills and pride you show for solving it.
Q. Where do you see yourself five years from now?
A. Explain your career-advancement goals that are in line with the job for which you are interviewing. Your interviewer is likely more interested in how he, she or the company will benefit from you achieving your goals than what you’ll get from it, but it goes hand in hand to a large degree. It’s not a good idea to tell your potential new boss that you’ll be going after his or her job, but it’s ok to mention that you ‘d like to earn a senior or management position.
Q. What qualifies you for this job?
A. Push your skills, experience, education and other qualifications, especially those that match the job description well. Avoid just regurgitating your resume. Explain why.
Q. Why did you choose your college major?
A. The interview is likely fishing to see if you are interested in your field of work or just doing a job to get paid. Explain why you like it. Besides your personal interest, include some rock-solid business reasons that show you have vision and business sense.
Be sure to practice your interview skills before you have to use them.
Log in to Optimal Resume and use the Interview feature to continue to work on your interview skills!
Click the link below to view/save this document as a PDF.
Optimal Resume Instructions
Career Services recommends the use of this platform, as described below, to be able to provide you with resume, cover letter, thank you letter or mock interview feedback.
Upon completing a submission to the Review Center, you will receive feedback via email within 72 hours.
Instructions for Registration
You will now be viewing the document center. This is where you can create a new resume, cover letter, utilize interviewing videos to practice answering questions; and all can be sent to your Career Services Advisor for feedback. IF YOU HAVE TECHNICIAL ISSUES, PLEASE CONTACT PERSONAL SUPPORT AT 1-866-349-4357
7 Helpful Tips
It is very important to apply for a variety of positions, along with coding positions. Depending on your location and the type of position you are looking for it can be challenging to find the perfect coding position, after graduation.
Employers will often select candidates for coding positions that have some experience either in coding or in other areas of the revenue cycle, if they are available, as their first choice. Getting experience in an entry level position is important to moving forward to attain your desired position. Obtaining your coding credential can also position you better for these entry level positions. At the bottom of this page, you'll find the “Revenue Cycle – Activities and Position Responsibilities” as a reminder of other entry level positions to apply for to start building an experience base.
Remember to explore other job titles to get started in the industry as suggested by the AHIMA Career Map:
Hover over the dots on the inner rings to see the suggested entry level jobs, and search those jobs in www.indeed.com and Job Connect https://rasmussen-csm.symplicity.com for your area. Some employers only post on their own websites, so remember to choose target companies in your area and search their sites directly as well.
Search keywords such as patient services, patient registration, medical claims, and medical records, to name a few.
There are many job search sites out there for people to tap into in their search from the general job search sites to industry specific sites as well as pharmacy specific staffing agencies.
Pharmacy / Healthcare Specific Sites
Applying online is only the first step in the job search path. It is important that this is not the ONLY step that you take.
Be sure that:
Professional associations provide individuals with an important aspect needed for today’s working professional; a network. Belonging to a professional association goes much beyond that it provides you with
Here are just a few professional associations related to the pharmacy industry: