*School of Health Sciences*

Most of our eBooks can be found in the eBooks and Academic Books via EBSCO collection, and we are also building a collection in Ebrary. You can click into either database to search. 

For your convenience, a sampling of eBooks related to general health information technology and health information management can be accessed via the links below. 

Most of our eBooks can be found in the eBooks and Academic Books via EBSCO collection, and we are also building a collection in Ebrary. You can click into either database to search. 

For your convenience, a sampling of eBooks related to coding can be accessed via the links below. 

Most of our eBooks can be found in the eBooks and Academic Books via EBSCO collection, and we are also building a collection in Ebrary. You can click into either database to search. 

For your convenience, a sampling of eBooks related to revenue cycle and billing can be accessed via the links below. 

The article below from AHIMA is also an excellent resource for learning about the revenue cycle.

Most of our eBooks can be found in the eBooks and Academic Books via EBSCO collection, and we are also building a collection in Ebrary. You can click into either database to search. 

For your convenience, a sampling of eBooks related to HIPAA, compliance, privacy, and security can be accessed via the links below. 

Need help registering for the AHIMA Virtual Lab? Check out this helpful tutorial from HIT Program Leadership.

The American Health Information Management Association (AHIMA) is celebrating National Health Information Professionals’ Week - (HIPWeek) –

October 11 – 17, 2020.  This year our national theme is:

Rasmussen College Medical Billing Coding Certification, Health Information Technician Associate Degree and Health Information Management Bachelor Degree Programs want to invite you to join us for some special events that we have planned to celebrate the dedicated Coding and HIM Professionals who make a difference and to our students and graduates who are the future dedicated professionals making a difference..  You don’t have to be experienced or mastering coding, we just want you to come join us, share in the coding experience, share and learn something.  We look forward to seeing you.

Boolean Operators connect keywords or concepts logically to retrieve relevant articles, books, and other resources.  There are three Boolean Operators:

• AND
• OR
• NOT

Using AND 

• Narrows search results
• Connects two or more keywords/concepts
• All keywords/concepts connected with "and" must be in an article or resource to appear in the search results list

Example: The result list will include resources that include both keywords -- "distracted driving" and "texting" -- in the same article or resource, represented in the shaded area where the circles intersect (area shaded in purple).

Using OR

• Broadens search results ("OR means more!")
• Connects two or more synonyms or related keywords/concepts
• Resources appearing in the results list will include any of the terms connected with the OR connector

Example:  The result list will include resources that include the keyword "texting" OR the keyword "cell phone" (entire area shaded in blue); either is acceptable.

Using NOT

• Excludes keywords or concepts from the search
• Narrows results by removing resources that contain the keyword or term connect with the NOT connector
• Use sparingly

Example: The result list will include all resources that includes the term "car" (green area) but will exclude any resource that includes the term "motorcycle" (purple area) even though the term car may be present in the resource.

A library database searches for keywords throughout the entire resource record including the full-text of the resource, subject headings, tags, bibliographic information, etc.

Keywords:

• Natural language words or short phrases that describe a concept or idea
• Can retrieve too few or irrelevant results due to full-text searching (What words would an author use to write about this topic?)
• Provide flexibility in a search
• Must consider synonyms or related terms to improve search results
• TIP: Build a Keyword List

Example:  The keyword list above was developed to find resources that discuss how texting while driving results in accidents.  Notice that there are synonyms (texting and "text messaging"), related terms ("cell phones" and texting), and spelling variations ("cell phone" and cellphone).  Using keywords when searching full-text requires consideration of various words that express an idea or concept.

Subject Headings

• Predetermined "controlled vocabulary" database editors apply to resources to describe topical coverage of content
• Can retrieve more precise search results because every article assigned that subject heading will be retrieved.
• Provide less flexibility in a search
• Can be combined with a keyword search to focus search results.
• TIP: Consult database subject heading list or subject headings assigned to relevant resources

Example 1: In EBSCO's Academic Search Complete, clicking on the "Subject Terms" tab provides access to the entire subject heading list used in the database.  It also allows a search for specific subject terms.

Example 2:  A subject term can be incorporated into a keyword search by clicking on the down arrow next to "Select a Field" and selecting "Subject Terms" from the dropdown list.  Also, notice how subject headings are listed below the title of the resource providing another strategy for discovering subject headings used in the database.

When a search term is more than one word, enclose the phrase in quotation marks to retrieve more precise and accurate results.  Using quotation marks around a term will search it as a "chunk," searching for those particular words together in that order within the text of a resource. 

Examples:

"cell phone"

"distracted driving"

"car accident"

TIP: In some databases, neglecting to enclose phrases in quotation marks will insert the AND Boolean connector between each word resulting in unintended search results.

Truncation provides an option to search for a root of a keyword in order to retrieve resources that include variations of that word.  This feature can be used to broaden search results, although some results may not be relevant.  To truncate a keyword, type an asterisk (*) following the root of the word.

For example:

Library databases provide a variety of tools to limit and refine search results.  Limiters provide the ability to limit search results to resources having specified characteristics including:

• Full text
• Resource type
• Publication date
• Language
• Geographic location
• Subject

In both the EBSCO and ProQuest databases, the limiting tools are located in the left panel of the results page.

                                                 EBSCO                                                     ProQuest

The short video below provides a demonstration of how to use limiters to refine a list of search results.

Each resource in a library database is stored in a record.  In addition to the full-text of the resources, searchable Fields are attached that typically include:

• Author
• Title
• Journal title
• Date of Publication
• Abstract
• Subject Headings
• Publisher

Incorporating Fields into your search can assist in focusing and refining search results by limiting the results to those resources that include specific information in a particular field.

In both EBSCO and ProQuest databases, selecting the Advanced Search option will allow Fields to be included in a search.

For example, in the Advanced Search option in EBSCO's Academic Search Complete database, clicking on the down arrow next to "Select a Field" provides a list of fields that can be searched within that database.  Select the field and enter the information in the text box to the left to use this feature.

Stop words are short, commonly used words--articles, prepositions, and pronouns-- that are automatically dropped from a search.  Typical stop words include:

• a
• an
• and
• the
• also
• but
• for
• in
• is
• of
• so
• which
• when
• was

In library databases, a stop word will not be searched even if it is included in a phrase enclosed in quotation marks.  In some instances, a word will be substituted for the stop word to allow for the other words in the phrase to be searched in proximity to one another within the text of the resource.

For example, if you searched company of America, your result list will include these variatons:

• company in America
• company of America
• company for America

This short video demonstrates how to create a search string -- keywords connected with Boolean operators -- to use in a library database search to retrieve relevant resources for any research assignment.

Click the link below to view/save this document as a PDF.

Common Interview Questions

Potential Interview Questions – KNOW YOUR STORY! There are good ways to prepare for an interview. It isn’t possible to know exactly what you will be asked in an interview, but many interview questions are closely associated with those listed below. You WILL interview better if you give some thought and practice (sometimes research) to these questions.

17. Tell me about yourself?

1. This is a dreaded, classic, open-ended interview question and likely to be one of the first interview questions. It is your chance to introduce your qualifications, good work habits, etc. Keep it mostly work and career related. “I graduated about 18 months ago and have been working in Chart Analysis for just over a year. Working with an EHR every day has really connected with my interests, and I enjoy it.”

17. Why do you want to leave your current job? (Why did you leave your last job?)

1. Be careful with this. Avoid trashing other employers and making statements like, “I had an awful manager” or “I need more money.”  Instead, make generic statements such as, “It is a career move.”

17. What are your strengths?

1. Point out your positive attributes related to the job and examples of what you have done. “I am great at problem solving. Once our EHR Analysis work list wasn’t present, and I recalled that our IS department had a scheduled downtime the night before. I brought this up, and it quickly helped lead to the correct resolution”.

17. What are your weaknesses?

1. Everybody has weaknesses, but do not spend too much time on this one and keep it work related. Along with a minor weakness or two, try to point out a couple of weaknesses that the interviewer might see as strengths, such as sometimes being a little too meticulous about the quality of your work. (Avoid saying, “I work too hard.”  It is a predictable, common answer.)  For every weakness, offer a strength that compensates for it.

17. Which adjectives would you use to describe yourself?

1. Answer with positive, work-oriented adjectives, such as conscientious, hardworking, honest, and courteous, plus a brief description or example of why each fits you well.

17. What do you know about our company?

1. To answer this one, research the company before you interview. You should be aware of major updates or upcoming enhancements that are likely shared on the facility website. For example, the CEO is planning retirement by end of the year, or the facility is completing an EHR upgrade or adding an additional cardiac cath lab.

17. Why do you want to work for us?

1. Same as above. Research the company before you interview. Avoid the predictable, such as, “Because it’s a great company.”  Share something specific that explains why you think it is a great company.

17. Why should I hire you?

1. Point out your positive attributes related to the job and the good job you have done in the past. Include any compliments you have received from management. “In my current position, a doctor told me that I responded to his recent issue that he called in with the exact wording that he always wants to hear. ‘How can I help?’ was what I said to him. He sent a letter to my boss”.

17. What past accomplishments have given you satisfaction?

1. Briefly describe one to three work projects that made you proud or earned you pats on the back, promotions, raises, etc. Focus more on achievement than reward.

17. What makes you work hard?

1. Naturally, material rewards such as perks, salary, and benefits come into play. But again, focus more on achievement and the satisfaction n you derive from it. “I enjoy working with a dedicated team – one that shares knowledge and offers encouragement.”

17. What type of work environment do you like best?

1. Tailor your answer to the something you know about the job you are interviewing. For example, if in doing your job you are required to lock the lab doors and work alone, then indicate that you enjoy being a team player when needed but also enjoy working independently. If you are required to attend regular project planning and status meetings, then indicate that you’re a strong team player and like being part of a team.

17. Why do you want this job?

1. To help you answer this and related questions, study the job ad in advance. But a job ad alone may not be enough, so it’s okay to ask questions about the job while you’re answering. Say what attracts you to the job. “I am really enjoying my EHR chart analysis job and am excited to learn more in the EHR. This position offers me that opportunity.” Avoid the obvious and meaningless, such as, “I need a job.”

17. How do you handle pressure and stress?

1. This is sort of a double whammy because you’re likely already stressed from the interview, and the interviewer can see if you’re handling it well or not. Everybody feels stress, but the degree of stress varies. Saying that you whine to your shrink or kick your dog is not good answers. Exercising, relaxing with a good book, socializing with friends, or turning stress into productive energy is more along the lines of “strong” answers.

17. Explain how you overcame a major obstacle.

1. The interviewer is likely looking for a particular example of your problem-solving skills and the pride you have for solving it. Again, give this consideration before you get to the interview so that you have an obstacle in mind that is worthy to share in a valued interview.

17. Where do you see yourself five years from now?

1. Explain your career-advancement goals that are in line with the job for which you are interviewing. Your interviewer is likely more interested in how he, she, or the company will benefit from you achieving your goals than what you’ll get from it, but it goes hand in hand to a large degree. It’s not a good idea to tell your potential new boss that you’ll be going after his or her job, but it’s okay to mention that you‘d like to earn a senior or management position.

      Q.  What qualifies you for this job?

A.  Push your skills, experience, education, and other qualifications, especially those that match the job description well. Avoid just regurgitating your resume. Explain why you have the necessary qualifications for the job.

     Q.  Why did you choose your college major?

     A.   The interview is likely fishing to see if you are interested in your field of work or just doing a job to get paid. Explain why you like it. Besides your personal interest, include some rock-solid business reasons that show you have vision and business sense.

Be sure to practice your interview skills before you have to use them.

Log in to Hiration and use the Interview feature to continue to work on your interview skills!

Click the link below to view/save this document as a PDF.

It is very important to apply for a variety of positions, along with coding positions. Depending on your location and the type of position you are looking for it can be challenging to find the perfect coding position, after graduation. 

Employers will often select candidates for coding positions that have some experience either in coding or in other areas of the revenue cycle, if they are available,  as their first choice.  Getting experience in an entry level position is important to moving forward to attain your desired position. Obtaining your coding credential can also position you better for these entry level positions.  At the bottom of this page, you'll find the “Revenue Cycle – Activities and Position Responsibilities” as a reminder of other entry level positions to apply for to start building an experience base. 

Remember to explore other job titles to get started in the industry as suggested by the AHIMA Career Map:
https://my.ahima.org/careermap

Hover over the dots on the inner rings to see the suggested entry level jobs, and search those jobs in www.indeed.com and Job Connect https://rasmussen-csm.symplicity.com for your area.  Some employers only post on their own websites, so remember to choose target companies in your area and search their sites directly as well.

Search keywords such as patient services, patient registration, medical claims, and medical records, to name a few. 

There are many job search sites out there for people to tap into in their search from the general job search sites to industry specific sites as well as pharmacy specific staffing agencies.

General Sites
https://www.indeed.com/
https://www.ziprecruiter.com/
https://www.simplyhired.com/

Rasmussen Sites
https://rasmussen-csm.symplicity.com/
https://www.liquidcompass.com/institutions/rasmussen

Health Information/Billing and Coding Related Sites

https://careerassist.ahima.org/
https://www.alliedhealthjobcafe.com/
https://www.healthjobsnationwide.com/
https://www.hospitaljobsonline.com/browse/jobs
https://www.hospitalcareers.com/
http://www.codersdirect.com/jobs 
https://my.ahima.org/careermap

Applying online is only the first step in your job search, and it should NOT be the ONLY step you take. 

Be sure that:

• Your resume is updated and polished and highlights any documentation, computer, and communication skills you have demonstrated in past jobs or in your education,  ESPECIALLY if health care related.  Check out the health information resume samples in Hiration, choose one and fill in your information and then submit it in the Review Center for review and feedback.  Also take a look at the resume information tabs above in this library guide. Don’t forget the cover letter, and there are cover letter samples in Hiration as well.
• Keep track of where and when you apply for positions and follow up on them to ensure your application was received.  If you are not hearing back on your applications, make sure you get another resume review by a Career Services Advisor.  There might be something in the way your resume is set up that is getting it kicked our of applicant tracking systems before a human ever sees it!
• Make sure you are matching key words to a job description where applicable.  Your Career Services Advisor can help you with this as well.

Professional Associations

Professional associations provide individuals with an important aspect needed for today’s working professional; a network. Belonging to a professional association goes much beyond that it provides you with

• Visibility / Networking
• Professional Growth / Development
• Relevance / in the know about industry trends and changes
• Ability to gain alterative perspectives

Here are just a few professional associations related to the HI industry:

https://www.ahima.org
https://www.amia.org
https://www.cahiim.org/