In cases where the above appeal processes have been followed, a student can escalate their concerns and initiate the grievance process.
The full university Grievance Policy and procedures are in the catalog here.
The following grievance procedure should be followed by the student:
Step 1. The student should first make a reasonable effort to resolve the grievance directly with the person or entity they feel caused their complaint (without placing themselves in harm) and/or complete the related appeal process.
Step 2. If a grievance cannot be resolved by a student’s initial reasonable effort, or if the grievance has not been resolved to the student’s satisfaction, a request for further action should be made in detailed writing to the Campus Executive Director within 10 business days of the grievance. The Campus Executive Director will initiate an investigation within 10 business days of receiving the written grievance. They will then attempt to resolve the matter and will issue a decision to the student.
Step 3. If a student desires to appeal the decision of the campus executive director, the University Grievance Form must be submitted to the University Grievance Officer within 15 business days of the Campus Executive Director’s decision. A response will be given within 30 business days. Here is a link to the form: https://app.smartsheet.com/b/form/c9829a29a2154cf98e331ad83bf4ae15