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HIM1507 - Medical Billing and Insurance

Resources to help students develop knowledge of difference components of medical insurance and billing.

Need Help? Get Connected to a Tutor!

Whether you're stumped on an assignment, want help with study skills, or just want another set of eyes on a paper before you submit it, tutors can help you.  Our tutors are current Rasmussen students, so they understand the challenges of the assignments and of balancing schoolwork against life demands. 

For information on scheduling a session, click here, or watch this short tutorial.  

Step 1: Before beginning an online tutoring appointment, make sure you have Mozilla Firefox installed for the best result with our online platform.  You can download & install Firefox for free at https://www.mozilla.org/en-US/firefox/desktop/.

     **Note: Firefox is the best Java-enabled browser for use with the school’s platforms.

Step 2: Next, you should update your Java on your personal computer.  For Windows users, navigate to your Start Menu > All Programs > Java > and select Check For Updates. When the Update window appears, click Update Now and follow prompts to update Java.

 

 

 

 

 

 

 

 

 

For Mac users, navigate to your System Preferences > Java > Java Control Panel > Update Tab > and click Install Update and then Install and Relaunch and follow prompts to update Java.

Step 3: After you have successfully installed Firefox and updated Java, then proceed to the tutoring website. To access this, navigate to your school portal at http://portal.rasmussen.edu. Then, mouse over the Resources link, and on the dropdown window, select the Tutoring link.

 

Step 4: The tutoring link will bring you to your student Brainfuse account.  Once there, select My Calendar from the dropdown menu under My Account.  

Step 5: To enter the online platform Whiteboard, press Enter for the session relevant to your appointment.

Note: Whiteboard is not accessible until the moderator (your tutor) has logged into the session.

Step 6: A pop-up window will come up for Whiteboard. Then click the Activate Java Button to start Whiteboard.

 

Note: If the window does not come up, it is because you have pop-ups blocked. At the top of your window will be a notification that Firefox prevented the pop-up. Click the Options button and then Allow and Remember.

Upon clicking Activate Java, a window appears asking for you to allow the plugins to run.  Just click on the dropdown box and select Allow and Remember.

Note: If Whiteboard does not automatically start, close the pop-up window and re-enter the session. This is done under My Calendar by pressing the Enter button next to your session.

If you see the screen below in the pop-up window, you have successfully joined the first tier of the online platform known as Whiteboard.

Your tutor can initiate an OnSync session through Whiteboard.  This will allow you and the tutor to communicate using microphones and webcams as well as share your screens.  When the tutor does this a pop-up window will appear that looks like this.

Note: If it does not, then a pop-up block alert appears again, and you must Allow the pop-up again.

Once you have arrived at this window, your tutor will give you access to share your screen. Click on the dropdown link Share My Screen, then select Install Plugin.  You will need to do this just once.

Note: You will be prompted to install the plugin on your computer.  Run the installation, and allow the plugin to install. Once installed, under the Share My Screen dropdown, select Plugin is Installed.  After that you can open the Share My Screen dropdown again and select Entire Desktop.

If you see this screen, you have successfully done a first time setup for the online tutoring platform. Congratulations and welcome to Rasmussen College’s Learning Services!

We're always looking for engaged, motivated students who love learning and helping others learn to join the Health Sciences tutor team!  You can learn more about the work-study program and becoming a tutor by clicking on the Work Study Guide.

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How to set up an Tutoring Appointment

 

Tutor Match allows you to request a tutoring appointment with a Rasmussen student tutor.

Click here to connect to the online tutoring platform (Brainfuse).

You can request your appointment to be online, over the phone, or in person (as available). The example below is for an online appointment, but follow our lead for phone and in-person appointments. 

How To use Tutor Match

  • Log in to Online Tutoring Service
  • Look for Tutor Match

 

  • You can schedule an appointment with a tutor using Tutor Match. Select Health Sciences in the School drop down and then pick your course!

                                                                           

  • Click on Schedule

                                                                 


Request a Tutoring Session

1. Select your Preferred Modality:

a. Online with audio
b. In Person

Note that the tutor may or may not be able to meet with you in person depending on his/her location.

 

2. Ensure your Time Zone is correct (located to the right of "Available Tutors").  If it is not correct, click on the time zone link. A separate box will appear, allowing you to change your default time zone and continue scheduling your appointment. 

 

3. If desired, select a specific tutor from Available Tutors. Otherwise, to see ALL available tutors, leave as "Select a tutor". 

4. Select the date for your appointment from the calendar (below)

Note: Tutors need time to receive and confirm your appointment. Two hours from the appointment time is the earliest time you can select.

5. Select a time slot or tutor that works for you and click on Select.

Reminder: You must request your appointment at least two hours in advance to give the tutor time to confirm (or not!) the appointment.

6. Almost done! Verify time, time zone, and date. Note: you will be emailed a confirmation. Finally, you must enter your phone number so we can contact you if necessary.

7. Once you've entered your phone number, consider entering NOTES that let the tutor know what you want to work on during the session, please also enter your phone number in the Notes box. Then click on Confirm. Wait for your confirmation email, to make sure the tutor can meet with you.

 


Appointment Confirmation and How to Attend

  1. You will see a pending confirmation page letting you know that a tutor has been notified of your request
  2. When the tutor confirms your request, you will receive a confirmation email to your smail account
    1. The modality, time, and date of the appointment will be included.
    2. To attend:
      1. Online sessions:
        1. Simply come back to the Online Tutoring Service shortly before your session starts, hover over your name (top right on the page), and click on My Calendar and then on Enter to access the session and the tutor
      2. On-Campus sessions:
        1. Simply show up on the correct campus at the day and time indicated
 
  1.  
  2. If you need to cancel a requested appointment in Tutor Match:
    1. Log into Online Tutoring
    2. Click on your Username in the top right corner under the "Logout" button
    3. Select My Calendar 
    4. Click Cancel next to the appointment that you wish to cancel